We want to give the people of NSW a great customer experience when they deal with the NSW Government.

The Customer Service Department is here to help:

-establish the customer at the centre of all programs and initiatives across the NSW Government
-deliver a more consistent and efficient digital experience with government
-use data and behavioural insights to drive customer service improvements
-engage more effectively with the people of NSW.

NOTE: The NSW Department of Finance, Services and Innovation page has rebranded to the Department of Customer Service.

Our community guidelines:
www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines